Get help, or ask us anything.

Contact us

Email hugo@alakazam.gg with questions, feedback, or anything that isn't working. We read every message and aim to reply within a few business days.

Testing through TestFlight? You can also use TestFlight's own feedback button from inside the app.

Common questions

Most day-to-day questions (headphones, locking your phone during a call, what happens to your data, who can join) are answered on the home page's A few things worth knowing section.

Delete your account and data

"Disconnect Hush access" in Settings stops your linked device and signs you out immediately, but on its own it doesn't erase your Hush membership record.

To delete your account and data, tap "Delete my Hush account and data" in the app's Settings, or use the web app's settings. If you can't open Hush, email hugo@alakazam.gg with the subject "Delete my Hush account" and tell us the name your invitation used, so we can find it. In the app or web app it happens right away; by email, within 30 days. Either way, Hush removes your membership, invitation, sessions and call history from its server. Delete your Hush account has the details.

This only deletes Hush's own records. It doesn't delete your WhatsApp, Telegram or Signal account or messages. Remove the linked device yourself in that app's own settings (for WhatsApp: Settings → Linked devices).